5 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended. A $10 Late Cancel Fee will be charged to your account..
Because of the overwhelming response, our classes fill up quickly. In order to ensure that all our clients are allowed the same courtesy, our 5-hour cancellation policy will be enforced.
For those of you that book a class and are on the waiting list – you will be notified by e-mail as soon as you have been entered into the class. (Please make sure we have the best e-mail on file for you).
Cancellation is permitted where an athlete or team is not able to participate in a single session for medical reasons. A doctor’s note confirming that the athlete or team was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued.
Any socks and equipment purchased at the studio are non-refundable due to hygienic reasons. There is a 14 day return on unworn apparel.